Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy, cookie and store policies govern Philo Trust’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Philo Trust’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Philo Trust, Witton House, Chorleywood, Rickmansworth, WD3 5LB, UK. Our charity registration number is 285762, registered in England and Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  2. This website uses cookies to monitor browsing preferences. Detailed information regarding cookies and their use on this website can be found in our cookie policy.
  3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  5. All products and services sold on our online store are subject to our store policy which outlines refusal of service, pricing, availability, billing, shipping, use of our products and return/exchange.
  6. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  7. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  8. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  9. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  10. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Store Policy

Delivery Costs

  1. When you place your order you will normally pay a single delivery charge which is based on:
    1. The value of your order.
    2. Whether you choose expedited delivery.
    3. Where you are in the world.

UK

  1. UK orders over £15 qualify for free standard shipping.
  2. UK orders under £15 are charged £1.80 for standard shipping.
  3. First class shipping is available in the UK for £3.70.

Elsewhere

  1. Standard shipping to the EU costs £5.
  2. Standard shipping to anywhere else in the world for orders £6 or less costs £5. Shipping for any other orders costs £10.
  3. If you would like expedited shipping, please contact our office on (+44)1923 287777 or at resources@philotrust.com before placing your order.

Most items are able to be dispatched within 1-2 days and show as “In Stock”. If an item is out of stock it will say so during the order process and usually you will be unable to order it. If you’d like to enquire about an out of stock item, please contact our office on (+44)1923 287777 or at resources@philotrust.com.

Inside each delivery you will find a delivery note or receipt (or in some cases, an invoice) which indicates the number of items that are included in your order.

When will my order be dispatched?

Selecting any postage method will not affect the date that items are dispatched from our warehouse but will speed up delivery once your parcel is in the hands of a carrier. Any additional delivery service selected will be taken as an agreement of a separate contract and cannot be refunded after dispatch.

Returns and Exchanges

Please contact our office on (+44)1923 287777 or resources@philotrust.com within 30 days to discuss a return or exchange, before you return items.
If you wish to return unwanted goods you will need to pay for any delivery/postage charges and goods must be undamaged/unused.

If you find your order is damaged or faulty, we will of course replace or refund items.

Privacy Policy

Philo Trust (“We”) are committed to protecting and respecting your privacy and protecting your personal information.

This policy (together with our terms and conditions) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”), which have been incorporated into the Data Protection Act 2018 (DPA 2018).

  1. Definitions
    1. Data controller – A controller determines the purposes and means of processing personal data.
    2. Data processor – A processor is responsible for processing personal data on behalf of a controller.
    3. Data subject – Natural person.
  2. Who are we?
    1. Philo Trust is the data controller and as such, must let you know how we collect, use, store and protect (“process”) the personal information entrusted to us. Our contact details are:
    2. For all data matters contact the Data Protection Officer:
      • Address – FAO: Data Protection Officer, Philo Trust, Witton House, Lower Road, Chorleywood, Rickmansworth, WD3 5LB, UK.
      • Phone – (+44)1923 287777.
      • Email – dpo@canonjjohn.com.
  3. The Personal Data we process:
    1. The data you share with us when you request to be kept informed of Philo Trust news and activities (typically name(s), postal address, telephone numbers and email addresses). We have obtained your personal data from ‘opt-in’ options you have selected (eg. mailing list sign-up cards, on social media or on our website).
    2. If you are a church leader or minister, we may have collected such personal data as is available from your website (ie. publicly available).
    3. Any data relating to any financial transaction you have with us (eg. a donation or purchase).
    4. Special category data, under the GDPR, is deemed more sensitive information in relation to your race, ethnic origin, politics, religion, trade union membership, biometric and genetic data, health, sex life or sexual orientation. We do not collect special category data.
    5. Data in relation to criminal activity also requires an additional condition to be met when processing. We do not collect criminal activity data.
    6. Our website uses browser cookies; please see our cookie policy on the website for further information.
  4. The purpose(s) of processing your personal data
    1. We use your personal data for the following purposes:
      • Financial transaction tracking.
      • Keep you informed of Philo Trust news and events.
      • Send you articles from J.John.
      • Marketing.
      • Fundraising.
  5. What is our legal basis for processing your personal data?
    1. Consent of the data subject.
      • Keeping you informed of Philo Trust news and events.
      • Sending you articles from J.John.
      • Marketing.
      • Fundraising.
    2. Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract.
      • Financial transaction, e.g. a donation to the work of Philo Trust or when purchasing resources from Philo Trust.
    3. Processing necessary for compliance with a legal obligation.
      • HMRC.
      • Inland Revenue.
    4. Processing necessary for the purposes of the legitimate interests of the data controller or a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of the data subject. Where the Legitimate Interests of the charity has been balanced against those of the data subject.
      • Where we do not have provable consent from you to retain and process your data (complying with GDPR), we will assume that processing your data is a legitimate interest of Philo Trust if one of the following conditions applies:
      • We have a pre-existing relationship where we have sent you updates, marketing and fundraising and we have had no reason to think that such communications were not welcome, or
      • By virtue of your position as a church leader, minister or public figure, such personal data of your which is readily available in the public domain (typically your own website).
      • …we assume that processing your data is a legitimate interest of Philo Trust.
    5. More information on lawful processing can be found on the ICO website.
  6. Further Processing
    1. If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. We will also ensure that:
      • The new purpose is compatible with the original purpose;
      • We obtain the individual’s specific consent for the new purpose; or
      • We can point to a clear legal provision requiring or allowing the new processing in the public interest.
  7. Providing us with your personal data
    1. You are under no statutory or contractual requirement or obligation to provide us with your personal data beyond that which is required to facilitate any financial transaction you wish to engage in with Philo Trust.
    2. If you wish to receive our newsletters, updates, marketing and fundraising, we will ask you to provide your personal data. Failure to provide such data means that we will be unable to contact you in this way.
  8. Disclosure of your personal data
    1. Your personal data will be treated as strictly confidential and will be shared only with organisations we use to directly facilitate our work (e.g. we use a third-party email mailing list to facilitate our email newsletters). Any organisation we use in this manner are under the same obligations under the Data Protection Act 2018 to safe-guard your data as we are.
  9. International Transfers
    1. We do not transfer data outside the EEA.
  10. How we protect your personal data
    1. Protecting your data is important to us and we have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those employees, volunteers, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
    2. We have put in place procedures to deal with any suspected personal data breaches and will notify you and any applicable regulator of a breach where we are legally required to do so.
    3. We may anonymise your personal data (so that you can no longer be identified from such data) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
    4. Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
    5. When you leave our website, we encourage you to read the privacy notice of other websites you visit.
  11. How long do we keep your personal data?
    1. We keep records of any financial transactions with us for eight years. This is a legal requirement.
    2. Any other data is deleted within 1 month of us becoming aware that we no longer need it (eg. if you tell us you no longer wish to receive our mailings).
  12. Your rights and your personal data
    1. Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
      • The right to request a copy of the personal data which we hold about you;
      • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
      • The right to request your personal data is erased where it is no longer necessary to retain such data;
      • The right to withdraw your consent to the holding and processing of your data at any time, where Consent was the lawful basis for holding / processing your data.
      • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
      • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
      • The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).
  13. Keeping your data up to date
    1. We always try to ensure the data we hold is accurate and up to date. Please advise us if you change any details, such as your address, contact number, etc. so that we may update our records accordingly.
  14. Automated Decision Making
    1. We do not use any form of automated decision making.
  15. Changes to our privacy policy
    1. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
  16. How to make a complaint
    1. To exercise all relevant rights, queries or complaints please in the first instance contact our Data Protection Officer:
      • Address – FAO: Data Protection Officer, Philo Trust, Witton House, Lower Road, Chorleywood, Rickmansworth, WD3 5LB, UK.
      • Phone – +441923 287777.
      • Email – dpo@canonjjohn.com.
    2. If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 030 3123 1113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

Cookie Policy

This site uses cookies  – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for elements such as shopping carts, and provide anonymous tracking data to third party applications like Google Analytics.

The cookies use on this site can be categorised as such:

  1. Strictly necessary cookies – these cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or checkouts, cannot be provided.
  2. Performance cookies – these cookies collect anonymous information on the pages visited. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
  3. Functionality cookies – these cookies remember choices you make to improve your experience
  4. Targeting cookies or advertising cookies – these cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.

Below is a comprehensive table of the cookies used by this site:

CookieTypeDurationDescription
_fbpsession3 monthsUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
_gapersistent2 yearsThis is associated with Google Universal Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a unique identifier. It is used to calculate visitor, session and campaign data for the sites analytics reports.
_gat<